Travelling with pet

The passengers are allowed to travel with their pets in all Ellinair flights always in compliance with the transport rules and along with the presentation of the required documents, as mentioned below.  

 
                                      

If you wish to travel with your pet, inform our staff, when booking your ticket.

If you book your ticket online, you should contact the Reservations Department in order to inform about your pet transport.
  • Phone: 801 100 81 82 (from a landline within Greece free of charge)  or +30 2311 22 47 00 (mobile phone & international calls.
  • Online: e-mail at customer.service@ellinair.com providing the passenger’s name, ticket number and the pet’s weight in kilos.
In every flight no more than two pets are allowed to travel. You can check for the availability before completing the purchase of your ticket by contacting our call center.

The pet transport in-cabin is allowed only in a special airline pet carrier. 

  • The dimensions of the pet carrier should not exceed:
    55cm length x 40cm height x 20cm width.
  • Total weight (pet with carrier): should not exceed 8 kg.
  • Pets allowed: Dog, Cat. 
  • It is allowed the transport of one pet per passenger.

 

The transportation of a pet, the weight of which is over 8kgs, is allowed only in the baggage compartment

Largest dimensions of the container/cage:

  • On RJ 85 aircrafts
    70 cm lengthx100 cm heightx130cm width
  • On Boeing aircrafts
    100 cm lengthx100 cm heightx130cm width
  • Total weight (pet and the container/cage): up to 35kgs
  • Allowed pets: Dog, cat
  • It is allowed to transport one pet per passenger 

 

 
 
 
 

In case you wish to transport more than one pets, it is allowed only if both share the same carrier and are familiar with each other. The transportation of animals weighing  8 and more kg is allowed in baggage compartment, provided that the pet is transported in a special cage, made of hard material and the total weight (both the animal and the cage) may weigh no more than 35 kg. Passengers with sight and hearing problems are allowed to be accompanied by a trained guide-dog, free of charge, communicating the situation when booking their ticket.
 

 

Required documentation:

  • Pet’s Health Book
  • Electronic microchip – identity
  • Valid European pets’ passport for international flights
  • Document of recent rabies vaccination

Transport pet fees:

  • 2 €/kg for domestic flights
  • 5 €/kg for international flights

Total weight, pet + the pet carrier.

 

The importation and transportation of domestic animals to the territory of the European member states is guaranteed by the documentation of the veterinary certification of the European Union. http://ec.europa.eu/food/animal/liveanimals/pets/pet-regulation_20141229_en.htm

Outline:

The form of the veterinary certification of the European Union changed, while it was taken into consideration the necessity for confirming the type of transportation (commercial or otherwise) , for those transporting more than 5 dogs. Furthermore, regarding the vaccination against rabies, the existing terms were complemented with the section referring to puppies less than 12 weeks old. The new regulation defines that animals’ vaccination less than 12 weeks old is not allowed. The main document, regulating at present dogs’ transportation (as well as cats’) in the European Union territory, constitutes the Regulation No 576/2016 of the European Parliament and Council of the 12th of June 2013.

1. Completion of transport formalities: As far as animals originating from Russia are concerned, the necessary documentation for their transportation to the territory of the European Union member-states is the veterinary certification, as was the case. You may find attached the «Sample of Pet Health Certificate».

2. Vaccination against rabies: Regarding the adult animals (older than 15 weeks old), which were vaccinated against rabies and kept in isolation for 21 days, the procedure remains as followed: the vaccination must be realized after the chip is implanted. From the moment of the initial vaccination against rabies, realized pursuant to the requirements mentioned in the Annex III of the Regulation (EE) No 576/2013 (the requirements limit the list of the administrating vaccines) and lasting for at least 21 days, all vaccinations followed must, also, be realized before the phasing out of the previous one. If the animals must be transported via a country with strict regulations against rabies, it may be required a blood test, with positive results for antibodies against rabies. In the new Regulation, though, it is mentioned that if the animals do not leave the aircraft or cross the boundaries of the international airport, a blood test for antibodies against rabies is not required, when an animal is transported via countries with stricter regulations.

As for animals that have not reached the age of 12 weeks old and been vaccinated against rabies, as well as animals up to 12-16 weeks old that have been vaccinated against rabies but the 21 days of the initial vaccination have not passed yet, according to the new Regulation of the EE No 576/2013 the member-states of the EE have the freedom to form their own policy. The Greek health authority forbids the entry of animals falling within the aforementioned cases.

The veterinary certification of the EE must be drawn up in English and in one, at least, of the official languages of the entry member-states. The certification must be completed with block letters, either in the official language of the member state or the English language (travelling through Poland the certification must be completed in English and the document is then drawn up in Polish, English and Russian – filling in Russian is required for the authorities of the Federal Service for Veterinary & Phytosanitary Supervision which legalizes the Certificate with the appropriate signatures and seals).

3. Pets must be accompanied by their owner or another natural person. If accompanied by another natural person, then a written authorization either in plain English or in Greek, written by the owner, is required, authorizing the natural person to carry out the movement of the pet on their behalf. Moreover, there should be a copy of the owner’s boarding pass or the copy of the owner’s air ticket, certifying that the pet traveled within 5 days of the owner’s travel and not more than 5 days. The owner of the natural person, will have to sign a declaration, in plain English or Greek, that the movement of the pet is not done with the intention of selling the pert or changing its owner (see a sample in Annex IV, Part 3, page 176/168 of 577/2013).

4. All pets must be identified with a microchip

5. All pets need to have valid rabies vaccination. 
Attention: The date of the rabies vaccination cannot be earlier than the date of inserting the microchip.

When the rabies vaccination is done for the first time, there is a mandatory quarantine period of 21 days, before the pet can travel (even day 0 is considered to be the day of the rabies vaccination is). If the owner vaccinated their pet for rabies late, again a quarantine period of 21 days is mandatory, starting from the day when the rabies vaccination took place, as previously.

6. Identification document, which can be (depending on the case):

Case 1European Passport for returning EU pets that visited some of the third countries, listed in attachment II part 1 and 2 of the European Regulation 577/2013

Case 2Passport, for pets from Andorra, Switzerland, Faeroe Islands, Gibraltar, Greenland, Iceland, Lichtenstein, Munich, Norway, San Marino and the Vattican.

Case 3European Passport for returning EU pets, who also have a blood titer test (rabies anti-body test), if they have visited one of the countries, not included in attachment II part 1 and 2 of the European Regulation 577/2013

Case 4Veterinary certificate (see example of the certificate on page 96/28 up to 96/34 of the European regulation ΕΕ 561/2016 together with the amendment 215/37 until 215/38, attached herein) for pets coming from one of the third countries, listed in attachment II part 1 and 2 of the European Regulation 577/2013

Case 5Veterinary certificate (see example of the certificate on page 96/28 up to 96/34 of the European regulation ΕΕ 561/2016 together with the amendment 215/37 until 215/38, attached herein), who also have a blood titer test (rabies anti-body test), for pets coming from one of the third countries not in attachment II part 1 and 2 of the European Regulation 577/2013.

Attention: 
- Greece does not accept young animals that have not been vaccinated against rabies.
- For transit cases, page 96/31 of the European Regulation refers to various cases of transit.
- The blood titer test for rabies is done BEFORE the pet leaves the EU. Alternatively, it can be done in a third country, with a mandatory quarantine period of 3 months, from the time the blood sample was taken, before the pet can return to the EU.

The veterinary certificate, as well as the blood titer test, must be written in plain English.

Kindly find hereunder some examples of cases:

Case 1: If it is an EU pet, that has visited for example Russia or Belarus, then, in order to return to the EU, it needs a microchip, a valid anti-rabies vaccination and the EU passport.

Case 2: If it is a pet coming from Switzerland, Munich or Norway, then for it to enter the EU, it needs a microchip, a valid anti-rabies vaccination and a passport.

Case 3: if it is an EU pet and it has visited for example Armenia, Georgia or Turkey, then for it to return to the EU, it need a microchip, a valid anti-rabies vaccination and the EU passport, as well as a blood titer test (rabies anti-body test).

Case 4: If the pet is coming from, for example Russia, Belarus, or Canada, then it needs a microchip, a valid anti-rabies vaccination and a veterinary certificate (see example of the certificate on page 96/28 up to 96/34 of the European regulation ΕΕ 561/2016 together with the amendment 215/37 until 215/38)

Case 5: If a pet is coming from, for example Armenia, Georgia, Turkey or China, then it needs a microchip, a valid anti-rabies vaccination and a veterinary certificate (see example of the certificate on page 96/28 up to 96/34 of the European regulation ΕΕ 561/2016 together with the amendment 215/37 until 215/38) as well as a blood titer test (rabies anti-body test).

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Ticket booking

For reservations, purchase and exchange of tickets as well as for further information, please call at the following numbers or send an email to customer.service@ellinair.com. Ellinair's staff will be happy to serve you! 

 

801 100 81 82

From a landline within Greece free of charge

+30 2311 22 47 00

For calls from a mobile phone or international calls

 

Working hours of call center 

From Monday to Sunday: 8:00 - 24:00