Fare Rules

 


Domestic Flights and selective international flights (Stuttgart, Mineralnye Vody, Moscow)

Economy BASIC (NO CHECKED BAG) | Class: K, B, Q, X, V, W, S, T, U, P, E

  • The price of the ticket does not include checked baggage.

Ticket Cancellation:

  • Non-refundable fare. In case of ticket cancellation, only the taxes are refundable, excluding surcharge (YQ).

  Passenger No-Show:

  • 40.00€ charge per ticket for any ticket change.

Ticket Change:

Domestic Flights:

  • 30.00€ per route.

Made any time up to 3 hours before flight departure, in the same fare category.  In case there is no availability in the same fare category, the difference of the highest available fare in addition to the charge of 30.00€ per route plus 15.00€ service fee (YR) per ticket, is calculated.

 Flights to/from Stuttgart:

  • 50.00€ per route.

Made any time up to 3 hours before flight departure, in the same fare category.  If there is no availability in the same fare category, the difference in the higher available fare is charged plus 50.00€ per route and an additional 15.00€ service fee (YR) per ticket.

All charges apply per ticket, per route and per passenger.

Child fares:

  • Children between 2 and 12 years of age (up to one day before the child turns 12 years of age) are charged with 75% of the normal fare, in addition to the applicable taxes and airport charges.
  • When a child completes the 12 years of age before or during the trip, then a normal fare is applicable without any child discount.
  • Does not apply to classes: W, S, T, U, P, E

Infant fares:

  • Infants aged between 0 to 2 years of age (up to one day before the infant turns 2 years of age) are charged with 10% of the normal fare (in addition to the applicable taxes and airport charges).
  • Not occupying a seat
  • For a seat reservation, the cost will be 75% of the normal fare (in addition to the applicable taxes and airport charges).

Economy CLASSIC (WITH CHECKED BAG) | Class: K, B, Q, X, V, W, S, T, U, P, E

*The price of the ticket includes checked baggage up to 23 kilos*

Ticket cancellation:

  • Non-refundable fare. In case of ticket cancellation, only the taxes are refundable, excluding surcharge (YQ).

Passenger No-Show:

  • 40.00€ charge per ticket for any ticket change.

Ticket cancellation:

  • Non-refundable fare

Passenger No-Show:

  • 40.00€ charge per ticket for any ticket change.

Ticket change:

Domestic flights:

  • 15.00€ per route per ticket.

Made any time up to 3 hours before flight departure, in the same fare category.  In case there is no availability in the same fare category, the difference of the highest available fare is calculated.

Flights to/from Stuttgart

  • 25.00€ per route per ticket.

Made any time up to 3 hours before flight departure, in the same fare category.  In case there is no availability in the same fare category, the difference of the highest available fare is calculated.

Ticket reissue/ cancellation on the same day (void ticket) is not allowed for fare categories W, S, T, U, P, E. It is allowed only for K, B, Q, X, V fare categories.

All charges apply per ticket, per route and per passenger.

Child fares:

  • Children between 2 and 12 years of age (up to one day before the child turns 12 years of age) are charged with 75% of the normal fare, in addition to the applicable taxes and airport charges.
  • When a child completes the 12 years of age before or during the trip, then a normal fare is applicable without any child discount.
  • Does not apply to classes: W, S, T, U, P, E

Infant fares:

  • Infants aged between 0 to 2 years of age (up to one day before the infant turns 2 years of age) are charged with 10% of the normal fare (in addition to the applicable taxes and airport charges).
  • Not occupying a seat
  • For a seat reservation, the cost will be 75% of the normal fare (in addition to the applicable taxes and airport charges).
  • The service fee (YR) is not applicable on infant fares.  

Economy CΟMFORT | class Y, M, L

Ticket cancellation:

  • In care of ticket cancellation, fare and taxes are refundable, including surcharge (YQ).
  • There is a service fee (YR) of 20.00€ for ticket cancellation.

Passenger No-Show:

  • 40.00€ charge per ticket for any ticket change.

Change of ticket free of charge.

Made any time up to 3 hours before flight departure, in the same fare category.  In case there is no availability in the same fare category, the difference of the highest available fare is calculated.

All charges apply per ticket, per route and per passenger.

Child fares:

  • Children between 2 and 12 years of age (up to one day before the child turns 12 years of age) are charged with 75% of the normal fare, in addition to the applicable taxes and airport charges.
  • When a child completes the 12 years of age before or during the trip, then a normal fare is applicable without any child discount.

Infant fares:

  • Infants aged between 0 to 2 years of age (up to one day before the infant turns 2 years of age) are charged with 10% of the normal fare (in addition to the applicable taxes and airport charges).
  • Not occupying a seat
  • For a seat reservation, the cost will be 75% of the normal fare (in addition to the applicable taxes and airport charges).
  • The service fee (YR) is not applicable on infant fares.   

IMPORTANT NOTICE

For tickets issued after September 2nd for flights Thessaloniki-Moscow and Thessaloniki-Mineralnye Vody:

 

- The old fare rules apply if the travel period is before October 10

- The new fare rules apply if the travel period is after October 10

 


 

International Flights (excluding Stuttgart, Moscow and Mineralnye Vody)

All Fare Categories include one (1) piece (max. 23Kg) checked baggage.

Economy BASIC  | Class: W, S, T, U, P, E

  • In care of ticket cancellation, only the taxes are refundable.
  • The service fee of 15.00€ (YR), which is collected by the company for the issue or change of the ticket through our call center or airport offices, is non-refundable.

Passenger No-Show:

  • 40.00€ charge per ticket for any ticket change.

Ticket change:

  • 50.00€ per route.

Made any time up to 3 hours before flight departure, in the same fare category.  In case there is no availability in the same fare category, the difference of the highest available fare in addition to the charge of 50.00€ per route per ticket  is calculated.

Ticket reissue/ cancellation on the same day (void ticket) is not allowed.

All charges apply per ticket, per route and per passenger.

Economy CLASSIC | Class: K, B, Q, X, V

  • In care of ticket cancellation, only the taxes are refundable.

Passenger No-Show:

  • 40.00€ charge per ticket for any ticket change.

Ticket change:

  • 50.00€ per route.

Made any time up to 3 hours before flight departure, in the same fare category.  In case there is no availability in the same fare category, the difference of the highest available fare in addition to the charge of 50.00€ per route per ticket is calculated.

Ticket issue/ cancellation on the same day (void ticket) is allowed.

All charges apply per ticket, per route and per passenger.

Child fares:

  • Children between 2 and 12 years of age (up to one day before the child turns 12 years of age) are charged with 75% of the normal fare, in addition to the applicable taxes and airport charges.
  • When a child completes the 12 years of age before or during the trip, then a normal fare is applicable without any child discount.

Infant fares:

  • Infants aged between 0 to 2 years of age (up to one day before the infant turns 2 years of age) are charged with 10% of the normal fare (in addition to the applicable taxes and airport charges).
  • Not occupying a seat
  • For a seat reservation, the cost will be 75% of the normal fare (in addition to the applicable taxes and airport charges).

Economy CΟMFORT | Class: Y, M, L

Ticket cancellation:

  • In care of ticket cancellation, fare and taxes are refundable, including surcharge (YQ).
  • There is a service fee (YR) of 20.00€ for ticket cancellation.

Passenger No-Show:

  • 40.00€ charge per ticket for any ticket change.

Change of ticket free of charge.

Made any time up to 3 hours before flight departure, in the same fare category.  In case there is no availability in the same fare category, the difference of the highest available fare is calculated.

All charges apply per ticket, per route and per passenger.

Child fares:

  • Children between 2 and 12 years of age (up to one day before the child turns 12 years of age) are charged with 75% of the normal fare, in addition to the applicable taxes and airport charges.
  • When a child completes the 12 years of age before or during the trip, then a normal fare is applicable without any child discount.

Infant fares:

  • Infants aged between 0 to 2 years of age (up to one day before the infant turns 2 years of age) are charged with 10% of the normal fare (in addition to the applicable taxes and airport charges).
  • Not occupying a seat
  • For a seat reservation, the cost will be 75% of the normal fare (in addition to the applicable taxes and airport charges).

Note: The air carrier reserves the right to change the above-mentioned charges at any time without further notice.

For all amounts mentioned in euros (€), note that, corresponding US Dollar ($) currency is valid/ applied.