V.I.P./ C.I.P. Lounges & Services

Ellinair has CIP Lounge with two rooms on the 1st floor of the Heraklion International Airport "Nikos Kazantzakis" with total area of 120 sq.m. that can accommodate with comfort and luxury up to 60 people.

Passengers can enjoy the following services in the Ellinair CIP lounges:

• reception desk  
• flight information  
• work area with free Internet access
• satellite television
• Greek and foreign magazines and newspapers
• selection of cold meals, snacks and sandwiches
• coffee, tea, cold drinks, juices, selection of wines and spirits

PACKAGE - 1 (STANDARD PACKAGE)

Adult upon arrival/departure: 30€ 
Children from 0-5.99 years old upon arrival/departure: 0€

Upon arrival:
• Passengers are met at the airplane ramp (with a CIP sign or a sign with the passenger’s name).
• Fast-Track: passing passport control, accompanied by a CIP department representative. 
• Baggage pick up (assisted by representatives of the CIP Lounge). 
• Passengers are escorted to a meeting point in the lounge or to the car (in case you have booked a transfer)

Upon departure: 
• Passengers are met by a CIP representative at the airport (in case you have booked a transfer or a meeting, it will take place close to your chosen means of transportation). 
• Fast-Track: quick transfer to the flight boarding, passport/customs control are passed by an airport representative. 
*Note: The abovementioned services are offered only to the passengers of Ellinair flights.

 

PACKAGE - 2  (FULL PACKAGE)

Adult upon arrival/departure: 60€
Children from 0-5.99 years old upon arrival/departure: 0€

Upon arrival:
• Passengers are met at the airplane ramp (with a CIP sign or a sign with the passenger’s name).
• Fast-Track: passing passport control, accompanied by a CIP representative. 
• Baggage pick up (assisted by representatives of the CIP Lounge). 
• Passengers are escorted to a meeting point in the lounge or to the car (in case you have booked a transfer) 
• Passengers can rest in the CIP Lounge, where we offer refreshing beverages, juices, coffee, tea, wine and alcoholic beverages. There is a wide choice of cold snacks, free internet access, satellite TV, Greek and international press.

Upon departure: 
• Passengers are met by a CIP representative at the airport (in case you have booked a transfer or a meeting, it will take place close to your chosen means of transportation). 
• Fast-Track: quick transfer to the flight boarding, passport/customs control are passed by an airport representative. 
• Passengers can rest in the CIP Lounge, where we offer refreshing beverages, juices, coffee, tea, wine and alcoholic beverages. There is a wide choice of cold snacks, free internet access, satellite TV, Greek and international press.

*Note: The abovementioned services are offered only to the passengers of Ellinair flights.

 

PACKAGE - 3 (CIP LOUNGE ANEMOS)

Adult upon arrival/departure: 35€ 
Children from 0-5.99 years old upon arrival/departure: 0€

CIP Lounge – offered services: Reception, flight information, free internet access, satellite TV, Greek and international press, wide variety of cold snacks, coffee, tea, refreshments, juices, wine and alcoholic beverages.
*Note: the services of the CIP Lounge ANEMOS are offered to all passengers of all airlines!

  e-mail: cip.heranemos@ellinair.com   tel: +30 2810335547

Adult on arrival 70 €
Adult on departure 120 €
Child over 6 years on arrival 70 €
Child over 6 on departure 120 €
Children aged 0-5,99 y.o. on arrival/departure 0 €

 

Arrival:

• Meet and assist from air bridge or bus disembarkation point
• Escort and assist through fast track lane at immigration for Extra-Schengen flights only
• Escort to designated conveyor belt
• Assistance for customs clearance
• Escort to designated meeting point in the arrivals hall
• Meeting with a representative of Mouzenidis Travel and proceeding with him to the ordered vehicle.

Departure:

• Escort from specified meeting point to the designated check-in counter
• Check-in assistance
• Escort through passport control for Extra-Schengen flights only
• Escort to/from lounge (if requested and if available)
• Escort through fast track lane at screening point to the respective departure gate
• Escort to the CIP Lounge of the handling company. Offering drinks and snacks (use of CIP lounge for a maximum stay of 3 hours)

The price doesn’t include:

• Assistance with the transportation of luggage

• Private apron transportation to/from aircraft’s parking stand (if parking stand is remote and subject to carriers’ restrictions)

*The service is available for guests arriving on the flights, which handles GoldAir Handling Company.

* Warning!
• The pricelist may change without prior notice.
• In case of cancellation of confirmed VIP request, please advise us at least 24 hours prior to the date of travel. Otherwise, a cancellation fee will apply. 

THE ELLINAIR CREW VIEW PHOTO GALLERY
MOUZENIDIS GROUP
One of the largest Greek holding company founded in 1995 by Boris Mouzenidis. Below mentioned companies constitute the golding unit....

Contact us


Ticket booking

For reservations, purchase and exchange of tickets as well as for further information, please call at the following numbers or send an email to customer.service@ellinair.com. Ellinair's staff will be happy to serve you! 

 

801 100 81 82

From a landline within Greece free of charge

+30 2311 22 47 00

For calls from a mobile phone or international calls

 

Working hours of call center 

From Monday to Sunday: 8:00 - 24:00