Fare Rules

 

Fares for Domestic and selected International Flights*

                                *flights to/from Thessaloniki, Heraklion, Athens and Moscow, Mineralnye Vody


Economy COMFORT

Carry on and checked baggage allowance

  • One (1) small personal item: laptop or handbag
  • One (1) piece up to 8Kg carry on included. Permissible dimensions of carry on: 55x40x20cm
  • One (1) piece up to 23Kg checked baggage included

Note: Permissible baggage allowance for infants is one (1) piece up to 10kg.

Complimentary services

  • Advance seat selection
  • Priority services
  • Lounge access

Ticket cancellation

  • Cancellations permitted any time.
  • The admin fee of 20.00€ per direction is collected for cancellation.
  • In case of combination of different fare categories, the refund restriction for each sector/fare component applies.
  • In case the passenger is rejected for travel due to incomplete/forged travel documents refund is not allowed.
  • Fare is non-refundable in case of no show due to incomplete travel documents when checked in.
  • In case of rejection of visa, admin fee of 20.00€ per direction will be charged.
  • 40.00€ fee for No-Show charged per direction.

Ticket change

Free of charge

  • Rebooking permitted any time provided that the new tickets fare amount is equal to or higher than the original ticket fare amount.
  • Charge applies per fare component per adult/child, rebooking fee is non-refundable.
  • In case of ticket change the non-refundable amount remains non-refundable.
  • 40.00€ fee for No-Show charged per direction.
  • In case the passenger is rejected for travel due to incomplete/forged travel documents changes are not permitted.

Economy CLASSIC

Carry on and checked baggage allowance

  • One (1) small personal item: laptop or handbag
  • One (1) piece up to 8Kg carry on included. Permissible dimensions of carry on: 55x40x20cm.
  • One (1) piece up to 23Kg checked baggage included

Note: Permissible baggage allowance for infants is one (1) piece up to 10kg.

Ticket cancellation

  • Cancellations permitted any time. Ticket is non-refundable in case of cancel or No-Show.
  • The admin fee of 20.00€ per direction is collected for cancellation.
  • In case of combination of different fare categories, the refund restriction for each sector/fare component applies.
  • In case of rejection of visa, admin fee of 20.00€ per direction will be charged.
  • 40.00€ fee for No-Show charged per direction.

Ticket change

15.00€ per direction for Domestic flights
25.00€ per direction for International flights

  • Rebooking permitted any time provided that the new tickets fare amount is equal to or higher than the original ticket fare amount.
  • Charge applies per fare component per adult/child, rebooking fee is non-refundable.
  • In case of ticket change the non-refundable amount remains non-refundable.
  • 40.00€ fee for No-Show charged per direction.

Economy BASIC

Carry on and checked baggage allowance

  • One (1) small personal item: laptop or handbag
  • One (1) piece up to 8Kg carry on included. Permissible dimensions of carry on: 55x40x20cm.
  • No checked baggage included.

Ticket cancellation

  • Cancellations permitted any time. Ticket is non-refundable in case of cancel or No-Show.
  • The admin fee of 20.00€ per direction is collected for cancellation.
  • In case of combination of different fare categories, the refund restriction for each sector/fare component applies.
  • In case of rejection of visa, admin fee of 20.00€ per direction will be charged.
  • 40.00€ fee for No-Show charged per direction.

Ticket change

15.00€ per direction for Domestic flights
25.00€ per direction for International flights

  • Rebooking permitted any time provided that the new tickets fare amount is equal to or higher than the original ticket fare amount.
  • Charge applies per fare component per adult/child, rebooking fee is non-refundable.
  • In case of ticket change the non-refundable amount remains non-refundable.
  • 40.00€ fee for No-Show charged per direction.

 

Fares for Other International Flights

Important Notice: For flights to/from Heraklion-Saint Petersburg and to/from Corfu-Moscow baggage allowance includes one (1) piece up to 5Kg carry on and one (1) piece up to 15Kg checked baggage.

Economy COMFORT

Carry on and checked baggage allowance

  • One (1) small personal item: laptop or handbag
  • One (1) piece up to 8Kg carry on included. Permissible dimensions of carry on: 55x40x20cm
  • One (1) piece up to 23Kg checked baggage included

Note: Permissible baggage allowance for infants is one (1) piece up to 10kg.

Ticket cancellation

  • Cancellations permitted any time.
  • The admin fee of 20.00€ per direction is collected for cancellation.
  • In case of combination of different fare categories, the refund restriction for each sector/fare component applies.
  • In case the passenger is rejected for travel due to incomplete/forged travel documents refund is not allowed.
  • Fare is non-refundable in case of no show due to incomplete travel documents when checked in.
  • In case of rejection of visa, admin fee of 20.00€ per direction will be charged.
  • 40.00€ fee for No-Show charged per direction.

Ticket change

Free of charge

  • Rebooking permitted any time provided that the new tickets fare amount is equal to or higher than the original ticket fare amount.
  • Charge applies per fare component per adult/child, rebooking fee is non-refundable.
  • In case of ticket change the non-refundable amount remains non-refundable.
  • 40.00€ fee for No-Show charged per direction.
  • In case the passenger is rejected for travel due to incomplete/forged travel documents changes are not permitted.

Economy CLASSIC

Carry on and checked baggage allowance

  • One (1) small personal item: laptop or handbag
  • One (1) piece up to 8Kg carry on included. Permissible dimensions of carry on: 55x40x20cm.
  • One (1) piece up to 23Kg checked baggage included

Note: Permissible baggage allowance for infants is one (1) piece up to 10kg.

Ticket cancellation

  • Cancellations permitted any time. Ticket is non-refundable in case of cancel or No-Show.
  • The admin fee of 20.00€ per direction is collected for cancellation.
  • In case of combination of different fare categories, the refund restriction for each sector/fare component applies.
  • In case of rejection of visa, admin fee of 20.00€ per direction will be charged.
  • 40.00€ fee for No-Show charged per direction.

Ticket change

50.00€ per direction

  • Rebooking permitted any time provided that the new tickets fare amount is equal to or higher than the original ticket fare amount.
  • Charge applies per fare component per adult/child, rebooking fee is non-refundable.
  • In case of ticket change the non-refundable amount remains non-refundable.
  • 40.00€ fee for No-Show charged per direction.

Economy BASIC

Carry on and checked baggage allowance

  • One (1) small personal item: laptop or handbag
  • One (1) piece up to 8Kg carry on included. Permissible dimensions of carry on: 55x40x20cm.
  • One (1) piece up to 23Kg checked baggage included

Note: Permissible baggage allowance for infants is one (1) piece up to 10kg.

Ticket cancellation

  • Cancellations permitted any time. Ticket is non-refundable in case of cancel or No-Show.
  • The admin fee of 20.00€ per direction is collected for cancellation.
  • In case of combination of different fare categories, the refund restriction for each sector/fare component applies.
  • In case of rejection of visa, admin fee of 20.00€ per direction will be charged.
  • 40.00€ fee for No-Show charged per direction.

Ticket change

50.00€ per direction

  • Rebooking permitted any time provided that the new tickets fare amount is equal to or higher than the original ticket fare amount.
  • Charge applies per fare component per adult/child, rebooking fee is non-refundable.
  • In case of ticket change the non-refundable amount remains non-refundable.
  • 40.00€ fee for No-Show charged per direction.


Children and infant discounts

  • For children between 2 and 11 years of age the charge is 75% of the fare, except for classes W/S/T/U/P/E the charge is 100% of the fare.
  • Infant under 2 years old without a seat charge 10% of the fare.
  • Infant under 2 years old with a seat charge 75% of the fare, except for classes W/S/T/U/P/E charge is 100% of the fare.
  • When an infant completes 2 years of age before or during the trip, then a child fare is applicable depending on availability in addition to the applicable taxes and airport charges

Note: Unaccompanied child or infant travel is not permitted. Unaccompanied child or infant must be accompanied on all flights by an adult 18 or older.

General Rules

  • For any transaction via the Ellinair call center or airport offices, a service fee of 15.00€ is applicable and is non-refundable in case of ticket cancellation. The service fee is waived for infants without a seat.
  • The ticket is a personal contract between Ellinair and the Passenger and cannot be transferred to another person.
  • In case of name change, the amount of 20.00€ per direction will be charged. Name change is only permitted in the following cases, strictly with the presentation of an official document showing the correct name:
    • Incorrect entry of the name during its transliteration using Latin characters.
    • A passenger with two names, while the ticket bears only one name.
    • Bookings made by spouses that have different surnames.
    • Confusion between first name and surname.
  • Open ticket is not permitted.
  • Identity Cards and Passports accompanied by a Visa (where required) are considered to be travel documents. Passengers are obliged to be aware of the regulations for entry into a foreign country.

Note: Ellinair reserves the right to change the above-mentioned rules and charges at any time without prior notice.