Quality and Environment Policy
Approved Training Organization
Snack, Menu & Beverages onboard
Book a Hotel
Meet & Assist
What documents should you have with you so that you can travel?
Baggage & Handbag
What are the acceptable sizes of baggage and handbag?
How can you issue your boarding pass (check-in)?
How can minors travel without their guardian’s escort?
How can a pregnant travel by airplane?
Travel with an Infant
How can babies travel?
Passengers with Special Needs
How can people with special needs travel?
Travel with a Pet
What are the pets that can travel and how can they travel by plane?
Forbidden Materials & Objects
What are the materials and objects that are forbidden in an aircraft?
Which kinds of baggage are considered "special" and how can they travel?
What are you entitled to according to the ticket you have purchased?