V.I.P./ C.I.P. Lounges & Services

 

ELLINAIR VIP/CIP LOUNGES 

Ellinair has CIP Lounge with two rooms on the 1st floor of the Heraklion International Airport "Nikos Kazantzakis" with total area of 120 sq.m. that can accommodate with comfort and luxury up to 60 people.

Passengers can enjoy the following services in the Ellinair CIP lounges:

• reception desk  
• flight information  
• work area with free Internet access
• satellite television
• Greek and foreign magazines and newspapers
• selection of cold meals, snacks and sandwiches
• coffee, tea, cold drinks, juices, selection of wines and spirits

 

VIP/CIP SERVICES MOUZENIDIS GROUP

Ellinair provides exclusive VIP services of Mouzenidis Group Company to VIP clients choosing comfort and luxury during the journey at the airport "Domodedovo" in Moscow, at the airport "Makedonia" in Thessaloniki, at the airport "El. Venizelos" in Athens and at the airport "El. Kazantzakis" in Heraklion:

Аdult on arrival 100 €
Adult on departure 100 €
CHD 6-11,99 y.o. on arrival 50 €
CHD 6-11,99 y.o. on departure 50 €
CHD 0-5,99 y.o. on arrival/on departure 0 €

On arrival:

• Meeting the tourists at the ramp of the aircraft (with a VIP plate or a name plate)
• Individual transfer to the airport terminal.
• Fast Track, accompanied by a representative of the VIP department of the company.
• Baggage claim (with the assistance of a representative of the VIP department)
• Accompanying the tourists to the designated meeting point in the arrival hall or to a vehicle (if there’s a transfer ordered).


On departure:

• Meeting with a representative of the VIP department at the airport (if there’s a transfer ordered – meeting by the vehicle).
• Fast Track (fast passing of customs formalities) accompanied by a representative of the VIP department of the company.
• VIP-Lounge offering drinks and light snacks.
• Opportunity to conduct business negotiations and meetings in the VIP-Lounge of Makedonia Airport (if necessary).
• Individual transfer from the airport to the aircraft accompanied by a representative of the VIP department.

*Full service is available only for guests arriving on flights by Mouzenidis Travel and its partners (Ellinair, VimAvia, Belavia).
There’s a different procedure for passengers of Aeroflot. In this case, we provide full VIP service on departure and on arrival, except for the below-mentioned remarks about security search.
* Important! Please be sure to inform the passengers of Aeroflot that if their tickets are not business class, they will have to wait for security search in a queue.

 

Adult on arrival 70 €
Adult on departure 120 €
Child over 6 years on arrival 70 €
Child over 6 on departure 120 €
Children aged 0-5,99 y.o. on arrival/departure 0 €

 

Arrival:

• Meet and assist from air bridge or bus disembarkation point
• Escort and assist through fast track lane at immigration for Extra-Schengen flights only
• Escort to designated conveyor belt
• Assistance for customs clearance
• Escort to designated meeting point in the arrivals hall
• Meeting with a representative of Mouzenidis Travel and proceeding with him to the ordered vehicle.

Departure:

• Escort from specified meeting point to the designated check-in counter
• Check-in assistance
• Escort through passport control for Extra-Schengen flights only
• Escort to/from lounge (if requested and if available)
• Escort through fast track lane at screening point to the respective departure gate
• Escort to the CIP Lounge of the handling company. Offering drinks and snacks (use of CIP lounge for a maximum stay of 3 hours)

The price doesn’t include:

• Assistance with the transportation of luggage

• Private apron transportation to/from aircraft’s parking stand (if parking stand is remote and subject to carriers’ restrictions)

*The service is available for guests arriving on the flights, which handles GoldAir Handling Company.

* Warning!
• The pricelist may change without prior notice.
• In case of cancellation of confirmed VIP request, please advise us at least 24 hours prior to the date of travel. Otherwise, a cancellation fee will apply. 

Аdult on arrival 100 €
Adult on departure 100 €
CHD 6-11,99 y.o. on arrival 50 €
CHD 6-11,99 y.o. on departure 50 €
CHD 0-5,99 y.o. on arrival/on departure 0 €

On arrival:

• Meeting the tourists at the ramp of the aircraft (with a VIP plate or a name plate)
• Individual transfer to the airport terminal.
• Fast Track, accompanied by a representative of the VIP department of the company.
• Baggage claim (with the assistance of a representative of the VIP department)
• Accompanying the tourists to the designated meeting point in the arrival hall or to a vehicle (if there’s a transfer ordered).


On departure:

• Meeting with a representative of the VIP department at the airport (if there’s a transfer ordered – meeting by the vehicle).
• Fast Track (fast passing of customs formalities) accompanied by a representative of the VIP department of the company.
• CIP Lounge offering drinks and light snacks.
• Individual transfer from the airport to the aircraft accompanied by a representative of the VIP department.


*Full service is available only for guests travelling on flights by Ellinair.

The comfortable and luxurious VIP lounge is home to a wide range of services for departing and arriving passengers, a shopping mall, a well-equipped meeting room information and telecommunications services, a restaurant serving European and Russian cuisine, a shop offering souvenirs and gifts, with a wide range of exclusive products.

• Transport – Delivery of passengers' baggage and hand baggage from the VIP parking area to the Officials and Delegations lounge
• Check-in for passengers and baggage at a special check-in counter
• Delivery of baggage to the aircraft and loading on the basis of a special invoice
• Provision of a vehicle for transporting passengers to the aircraft
• Provision of a vehicle for transporting passengers to the 'Airhotel Domodedovo' hotel complex in case of a flight or aircraft delay
• Private parking area for escorts' vehicles 

Аdult on arrival 250 €
Adult on departure 250 €
CHD 6-11,99 y.o. on arrival 125 €
CHD 6-11,99 y.o. on departure 125 €
CHD 0-5,99 y.o. on arrival/on departure 0 €

 

BUSINESS LOUNGE IN THE INTERNATIONAL DEPARTURES AREA OF 'DOMODEDOVO' AIRPORT (MOSCOW)

The VIP lounge for international departures at 'Domodedovo' airport is located on the 2nd floor in the airside of the international departures area (past border and customs control).

• A buffet of hot meals and alcoholic beverages
• Newspapers
• Satellite and terrestrial television channels
• Business services (internet access, printer, photocopy machine, fax)
• Free wireless internet (Wi-Fi)
• Coat check
• Shower with the necessary amenities
• Meeting room
• Armchairs – Massage chairs 
• Transport to the aircraft via a special vehicle (should the aircraft be situated in a remote location)

 



 
THE ELLINAIR CREW VIEW PHOTO GALLERY
MOUZENIDIS GROUP
One of the largest Greek holding company founded in 1995 by Boris Mouzenidis. Below mentioned companies constitute the golding unit....

Contact us


Ticket booking

For reservations, purchase and exchange of tickets as well as for further information, please call at the following numbers or send an email to customer.service@ellinair.com. Ellinair's staff will be happy to serve you! 

 

801 100 81 82

From a landline within Greece free of charge

+30 2311 22 47 00

For calls from a mobile phone or international calls

 

Working hours of call center 

From Monday to Sunday: 8:00 - 22:00